How to Fix “WhatsApp has stopped” Error Message

As WhatsApp release newer updates, we have noticed an increase in the “WhatsApp has stopped” error. This error comes up whenever you try to open WhatsApp and it simply crashes. WhatsApp stopped error can also show up while using the app and you tap on a broken or incompatible feature with your phone. We have looked into this issue and have listed down a few possible solutions that could help you get rid of this error.

WhatsApp is used by millions of users every day. For some, that is the only way to connect with their loved ones and to keep in touch with friends and family. It has become an integral part of our daily smartphone usage. From smartphones to feature phones, they all come with WhatsApp installed on them. I don’t remember the last time I sent out a text message to a friend who I needed to contact — WhatsApp messages are the new SMS. And in such a scenario, it is difficult to see a very popular app crashing on your phone regularly for unknown reasons. Mostly so, when you heavily rely on it for your day to day communication.

How to Fix "WhatsApp has stopped" Error Message

How to Fix “WhatsApp Has Stopped” Error Message

What is causing this “WhatsApp has stopped” error? There could be many number of reasons why this is happening. May be you updated your WhatsApp app and there is a bug in the recent most release? In this case, a fix or an update should be arriving soon from the Google Play Store. You will just have to wait for a little bit or try one of the solutions below to try to fix it yourself.

Here are some tips and fixes that we think should work to get rid of the “WhatsApp has stopped” error that has suddenly spiked over the last few days with a number of users:

Solution #1 – Clear WhatsApp Cache

Fix "WhatsApp has stopped" Error Fix "WhatsApp has stopped" Error
First thing you should try is to clear the app cache for WhatsApp. There may be some old files or corrupt data that may be causing the WhatsApp force close issue. You may have noticed we usually recommend clearing the cache as our first tip for most Android related issues. That is because it can help clear up temporary data which can cause problems. You just need to know the right app to clear cache of.
  • Go to Settings > Apps & notifications
  • From the list, select All apps and then scroll down to select WhatsApp
  • Tap on Storage
  • Now tap on the Clear Cache button

That’s it. You should try opening WhatsApp now to see if the “WhatsApp has stopped” error has gone away. In most cases, this should fix your problem. If not, continue reading below.

Solution #2 – Check for Updates

Fix "WhatsApp has stopped" Error Fix "WhatsApp has stopped" Error
If the problem came up after updating the app from the Google Play Store, then you must not be the only one. There may be many other users with the same “WhatsApp has stopped” issue and you can expect the WhatsApp team to roll out an update with the fix very soon. This has happened before and the team has been quick enough to release a big fix update.
  • Go to Google Play Store app
  • From the left sidebar menu, go to My apps & games
  • Now check if there is an update available for WhastApp

Solution #3 – Install WhatsApp Beta

Download WhatsApp for Android

In case you already have WhatsApp Beta installed on your phone, the first steps for you to do is to uninstall the beta release and download the stable most version available. Beta releases are not final versions, hence, they could cause problems or are not stable for daily use. But if you see this error on a stable release, then you can try moving on to a beta version to see if that problem has been fixed in the upcoming WhatsApp version or not.

To install a beta version, visit to download the APK file. If you do not know how to install APK files on an Android device, read: How to Install Android APK Files Manually.

Solution #4 – Clear App Data

Fix "WhatsApp has stopped" Error

Similar to our solution #1 (clearing the cache), you can also completely reset the WhatsApp app while it is installed on your phone. This can be done by clearing the app data for WhatsApp. In some cases, even this has been said to fix the problem. Here is how you can clear data in your phone:

  • Go to Settings > Apps & notifications
  • From the list, select All apps and then scroll down to select WhatsApp
  • Tap on Storage
  • Now tap on the Clear Data button

Did these tips helped you get rid of the “WhatsApp has stopped” error on your phone? Or is there something else worked for you? Let us know in the comments what worked for you so it also helps out others going through the same problem.

Haris Nadeem
Haris Nadeem

Haris lives on everything Android; has countless devices, apps and games to play with everyday. Currently serving as the Chief Editor at Team Android. Connect on Twitter: @harisn

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